Legal
Privacy Policy
Last updated: 30th July 2026
This Privacy Policy explains how Globals Live Hosting ("we," "us," "our") collects, uses, and protects your personal information when you visit https://globals.live or use our services.
1. Information We Collect
When you register an account, place an order, or contact us, we may collect: your full name, email address, phone number, company name, order details and notes, domain names and service configuration details you submit, and any messages you send us through the contact form, WhatsApp, or email. We also automatically record limited technical information such as your IP address for account security and activity logging purposes.
2. How We Use Your Information
We use your information to: create and manage your account; process orders and deliver services; send transactional emails such as order confirmations, invoices, password reset links, service status updates, and renewal reminders; respond to support requests; and improve our website and services. We do not sell your personal information to third parties.
3. Payment Information
We do not collect or store your full payment card details on our servers, as payments are made via bank transfer, PayPal, or other payment links you complete outside our website, or in cash. Any payment reference or confirmation you share with us is used only to verify and process your order.
4. Cookies
Our website uses a small number of cookies necessary for the site to function, including a session cookie (used for login and cart functionality) and a language preference cookie that remembers whether you prefer English or Arabic for up to one year. We do not currently use third-party advertising or analytics cookies.
5. Data Sharing
We do not share your personal information with third parties except: with our email delivery infrastructure to send you transactional messages; when required by law, legal process, or to protect our rights; or with your explicit consent. If you use our social media advertising service, information you provide for campaign purposes may be shared with the relevant advertising platform (e.g., Meta, Google, TikTok) as necessary to run your campaigns.
6. Data Retention
We retain your account and order information for as long as your account is active or as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request that we delete your account and associated personal data, subject to any legal or operational retention requirements.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information, including encrypted password storage and restricted access to administrative systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, please contact us at globals.live@gmail.com.
9. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at globals.live@gmail.com or via WhatsApp at the number listed on our Contact page.
This Privacy Policy explains how Globals Live Hosting ("we," "us," "our") collects, uses, and protects your personal information when you visit https://globals.live or use our services.
1. Information We Collect
When you register an account, place an order, or contact us, we may collect: your full name, email address, phone number, company name, order details and notes, domain names and service configuration details you submit, and any messages you send us through the contact form, WhatsApp, or email. We also automatically record limited technical information such as your IP address for account security and activity logging purposes.
2. How We Use Your Information
We use your information to: create and manage your account; process orders and deliver services; send transactional emails such as order confirmations, invoices, password reset links, service status updates, and renewal reminders; respond to support requests; and improve our website and services. We do not sell your personal information to third parties.
3. Payment Information
We do not collect or store your full payment card details on our servers, as payments are made via bank transfer, PayPal, or other payment links you complete outside our website, or in cash. Any payment reference or confirmation you share with us is used only to verify and process your order.
4. Cookies
Our website uses a small number of cookies necessary for the site to function, including a session cookie (used for login and cart functionality) and a language preference cookie that remembers whether you prefer English or Arabic for up to one year. We do not currently use third-party advertising or analytics cookies.
5. Data Sharing
We do not share your personal information with third parties except: with our email delivery infrastructure to send you transactional messages; when required by law, legal process, or to protect our rights; or with your explicit consent. If you use our social media advertising service, information you provide for campaign purposes may be shared with the relevant advertising platform (e.g., Meta, Google, TikTok) as necessary to run your campaigns.
6. Data Retention
We retain your account and order information for as long as your account is active or as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request that we delete your account and associated personal data, subject to any legal or operational retention requirements.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information, including encrypted password storage and restricted access to administrative systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, please contact us at globals.live@gmail.com.
9. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at globals.live@gmail.com or via WhatsApp at the number listed on our Contact page.